Docs & Guides
What Claywire does.
Claywire turns your WhatsApp into a sales, support, and booking engine — AI agents do the repetitive work, your team handles what matters, and nothing goes out that shouldn't.
Last updated: 10 June 2026
It works your WhatsApp, end to end
Every time a lead messages your WhatsApp, Claywire reads it, replies in seconds, and moves the conversation forward — capturing the lead, understanding what they want, answering from your approved information, and booking them in. It does this around the clock, so no message waits until morning and no lead goes cold.
The agents
- Instant response — greets every new lead the moment they message, so no one is left waiting.
- Qualification — asks the right questions, scores the lead, and flags the hot ones to your team.
- Booking — offers real slots and confirms appointments, demos, or site visits.
- Follow-up— re-engages quiet leads so opportunities don't slip away.
- Support — answers common questions from your approved knowledge base, accurately.
Humans stay in control
Claywire is human-in-the-loop by design. The AI answers only from the knowledge you've approved — it won't invent prices, promises, or policies. When a conversation needs a person — a pricing negotiation, a complaint, anything sensitive — it hands off cleanly to your team and notifies you, so trust is never at risk.
Compliance is built in
Messaging responsibly isn't optional, so it's the default. Claywire honours opt-outs instantly, respects the WhatsApp service window and template rules, applies frequency caps and quiet hours to broadcasts, and keeps consent records — aligned with India's DPDP Act, TRAI rules, and the WhatsApp Business Policy.
You see everything
The dashboard shows your live pipeline, response times, and agent health; the inbox shows every conversation; in-app notifications keep you posted on new leads, hot leads, bookings, and more. Nothing the AI does is a black box — every action is logged and visible.