Malls & Complexes
Every Enquiry Answered. Footfall Routed. Automated.
Shoppers ask about stores, timings, events, and parking; Claywire answers instantly and routes tenant and leasing queries to the right team — so nothing goes unanswered.
See it for your complexOperational in 48 hours.
Instant answers · Every query routed · 24/7 cover
C
Claywire · Concierge
online · replies instantly
Which floor is the electronics store on?
TechWorld is on Level 2, near the food court. Open till 10 PM today 👍
Great. Also, who do I talk to about leasing a kiosk?
I'll connect you with our leasing team — sharing your enquiry now.
Leasing enquiry routed · Management notified
Message
The difference
The leads are already coming in. Most never get answered.
Without Claywire
- "What time do you open?" and "which floor is X?" flood one inbox
- Tenant and leasing enquiries get lost among shopper questions
- Event and offer queries go stale before anyone replies
- No after-hours cover for a property that's open late
With Claywire
- Store, timing, parking, and event questions answered on the spot
- Tenant and leasing enquiries routed to the right team
- Offers and events surfaced to people actually asking
- Round-the-clock cover without a manned desk
Lead to customer
One lead, start to booked — handled end to end.
- 1
Shopper asks which floor a store is on
0sConcierge agent answers
- 2
Timings, parking, and offers shared
20sInstant reply
- 3
Leasing enquiry detected and routed
1 minRouting agent
- 4
Management alerted with context
1 minAlert agent
What changes
The numbers teams see with Claywire.
100%Enquiries answered
24/7Cover
InstantStore + event info
0Leasing leads lost
Shopper data handled per India's DPDP norms — collected only to answer the enquiry.
See it for your complex.
Answer every shopper and route every lead. Operational in 48 hours.